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Job Title:Systems
Engineer – Bangalore/Mumbai/Delhi
Company is the leader in
virtualization and cloud infrastructure solutions that enable our more than
500,000 enterprise and mid-market customers to thrive in the Cloud Era by
simplifying, automating and transforming the way they build, deliver and
consume IT. We enable people and organizations by radically simplifying IT
through software virtualization with a focus on three core missions: End-User
Computing (EUC), Hybrid Cloud and Software-Defined Data Center (SDDC). Join our
community – instigators of innovation and transformers of technology – as we
envision and create what’s next in IT. Get connected to an engine of
opportunity fueled by the transformative products and solutions we bring to
market, the passion and trust we inspire in our customers, and our
collaborative drive to imagine, define and deliver the future of IT. With
13,000+ employees and 50+ locations worldwide, we are passionately driven to
make an impact while contributing back to the community. Learn more at Company.com/careers
today!
Job Description:
Systems Engineer
Location:
Bangalore/Mumbai/Delhi
As a key member
of the Systems Engineering team, the Systems Engineer works with regional
account managers to drive sales of Company solutions – specifically on
virtualization and cloud computing. The Systems Engineer provides technical and
IT operations and process-related consultancy to accounts. The ideal candidate
should possess strong knowledge of IT infrastructure ie: systems/network/storage/security.
The Systems Engineer is responsible for identifying sales opportunities within
accounts and identifying issues that may affect customer satisfaction or
revenue attainment. Developing and maintaining relationships with key
individuals within the customer accounts and becoming a trusted adviser to
these individuals is a key skill required for success.
This fast pace
position requires an understanding of current server change, configuration, and
compliance management, application discovery, provisioning, and Company
virtualization and application technologies. The position also requires the
ability to communicate with technical and non-technical audiences, work
effectively within a team structure as well as within an unsupervised
environment, and the desire to learn and excel.
Responsibilities:
Technical
Pre-Sales Support and Product Management collaboration including:
• Present Company
vision and technologies, strategy, and product roadmaps to executives,
technical management and technical engineers
• Develops and
delivers clear, concise, coordinated presentations, executive facing
documentation and advice to customers on complex environments based on input
from customers, Sales, Software Consulting, Professional Services, R&D,
Marketing and own personal experiences
• Drive the
adoption of Company solutions within strategic accounts moving current
installations from departmental to enterprise
• Develop and
deliver high quality Company presentations and demonstrations matching product
capabilities to customer requirements
• Manage customer
presentations, RFI/RFP's as directed
• Establish
account presence and build trust with key contacts share responsibility for the
account sales strategy with the Sales Representatives and broader sales team
• Develop and
manage reference sites
• Share
product/industry/competitive knowledge through internal presentations and white
paper development with broader sales team
• Supports the
completion of RFP and RFI proposal response from potential customers. Produce
high quality proposals, bids and tender responses
• Participate and
facilitate in-depth demonstration of product functions and features to
customers
• Strive to
become an acknowledged expert by keeping abreast of new features and product
releases
• Support Pre-sales
opportunities by performing proof of concept engagements with the Company
Vcenter management applications
• Maintain deep
technical and business knowledge of systems management applications, industry
directions, and trends
• Maintain
working knowledge of competitor products and how to technically sell against
them
• Assists sales
in preparation of proposals, building Return On Investment / Purchase
Justification documents for prospects
• Work
collaboratively with Sales Reps, Product Management, Technical Marketing and
Engineering during the development, launch and continuing refinement of Company
management products
• Maintain, grow
and leverage technical pre-sales relationships with key Company Partner Field
Organizations
• Lead the
technical pre-sales community discussions and facilitate knowledge
dissemination to the Company and Partner Subject Matter Experts with regards to
Company products in conjunction with systems management applications and
architectures
• Evangelize the
value of Company management products in systems management application
architectures and deployments
Requirements:
• Bachelors or
Master’s degree in Engineering
• Solid
experience in technology related work, including Pre-sales Engineer or
customer-facing Consultant working on large scale systems management
application solutions and architectures
• Preferred VCP
or very deep technical expertise in virtualization products like Vsphere,
HyperV or Zen.
• Good skills in
VDI products like Company View or Citrix ZenDesktop is preferred. Good
knowledge around networking, storage and Datacenter design and deployment is
added advantage.
• Good experience
in System Administration and Operations experience on, but not limited to:
Windows, UNIX, Linux, MAC and ESX platforms. Should be prepared to perform
hands-on duties for supporting customers
during the trial and Proof of Concept phase
• Experience as a
Sales or Support Engineer in a customer facing role
• Ability to
collaborate with and motivate multiple groups toward accomplishing a task
• Ability to
uncover business challenges and articulate, author documentation and develop
custom solutions to solve those challenges
• Exceptional
written and verbal communication skills and personal accountability
• Enthusiastic,
self-starter with a charismatic personality
• Proven track
record of selling services as part of a solution. Ability to see and present
"the big picture" and offer solutions to make it better
• Strong customer
facing and relationship building skills
• Must be
effective in working both independently and in a team setting
• Strong
listening and question based selling skills
• Experience with
enterprise applications, security, systems management (provisioning,
monitoring, or configuration management solutions), and business continuity
solutions a plus
• Ability to
travel as necessary