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Technical Sales Consultant, Mumbai, India




Greetings from Pivotal!

We have following requirement in Singapore interested candidates can get in touch with us at surendra@pivotal.co.in || surendra@tsmspl.com || H/P: +65 9165 5825  ||H/P: +91 99867 39628

Job Title: Technical Sales Consultant, Mumbai, India   

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Company technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.


Position Overview: 
Company maintain a small technical services team that provide the full range of pre and post sales Field services supporting the sale of Company security solutions across the region. Company worldwide has an excellent reputation for the quality of its technical support and Company is firmly committed to maintaining this reputation.

Members of the team generally fall into one of three broad skills groups; pre- sales engineers, solution developers and implementation engineers, however, given the size of the team it is essential that all team members are prepared to work in an extremely flexible manner.

All posts have a high degree of direct interaction with our clients and so well developed interpersonal skills and an appreciation of commercial sales environment are essential. As a member of the Field Services (PS) team, the Technical Sales Consultant (SE) is responsible for managing their own day to day tasks.


Responsibilities:

·         Work closely with regional sales teams to identify and develop Sales and PS opportunities for new and existing customer accounts.

·         Provides pre-sales technical and project management expertise by assisting the Account Executive in assessing potential application of company products to meet customer needs and preparing detailed product specifications and plans for the development and implementation of customer applications/solutions.

·         Makes technical sales presentations and product demonstrations.

·         Provide technical POC deployments defining scope, requirement & use cases.

·         Provide technical RFP/RFI/RFC responses and technically qualifying opportunities based on Company Products.

·         Provide partner training on specific Company products and attend trade shows presenting demo’s and workshops as required.

·         Creates detailed design and implementation specifications for complex applications/systems to be handed over the post-sales delivery teams.

·         May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.

·         May provide post-sales technical expertise during the installation, implementation and maintenance of company products.

·         May be involved in implementing detailed customer installation requirements.

·         Ensures that client’s needs have been met and that the product/solution is fully functioning according to specification.

·         May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.


Basic Qualifications & Experience

·         Bachelor’s degree in Business, Engineering, Computer Science or equivalent work experience

·         Evidence of experience in consulting or software development and integration would be an advantage.

·         Excellent written and oral communication skills

·         Must be willing and able to act independently, including working at home and alone on client sites.

·         Experience with a security or enterprise software company is desirable

·         A strong technical background in Information Technology Security is desirable

·         Previous experience in a pre and/or post sale position

·         Must be a self-starter with the ability to work independently or in a team environment

·         Knowledge of Internet Security technology (e.g. PKI, Federation, SAML, SSO, Authentication and Access Management, 2nd Factor Auth, Fraud Detection, Smartcards / Tokens, WebSerices).

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