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Client Solutions Specialist (Global) - IT Services, Digital Product Engineering & AI

Wonderful opportunity to be apart for most admired company in IT Services, Digital Product Engineering & AI.  

Please DM for further details H/P: +65 9165 5825  || H/P: +91 99867 39628

E-mail:  surendra@pivotal.associates  

 

 Job Title: Client Solutions Specialist (Global)

Location: Remote/Hybrid

 

Position: Client Solutions Specialist Location: Remote Experience: 12–15 years Function: Sales | Solutions | Client Engagement Industry: IT Services, Digital Product Engineering, AI-Led Transformation

About the Role

We are seeking a seasoned Client Solutions Specialist to act as the strategic bridge between our clients’ evolving needs and our internal capabilities. This is a high-impact, consultative role focused on crafting value-driven solutions, deepening client engagement, and unlocking growth opportunities across global accounts.

Key Responsibilities

● Client Discovery & Solutioning: Engage with clients post-initial outreach to extract business challenges, shape conversations, and craft tailored digital and AI-led solutions.

● Presentation & Storytelling: Build compelling, insight-driven client decks that align internal strengths with external needs—independently and in collaboration with cross-functional teams.

● Cross-Functional Collaboration: Work closely with design, tech, and content teams to create cohesive proposals and solution narratives.

● Strategic Account Support: Act as a trusted advisor, helping grow existing accounts by identifying white spaces, use cases, and transformation levers.

● Industry Analysis: Understand client industries via annual reports, investor presentations, and trend analysis to frame relevant recommendations.

● Client Relationship Management: Build rapport, offer fresh perspectives, and support decision-making without a hard-sell approach.

● Internal–External Mapping: Balance a strong outside-in understanding of client environments with an inside-out knowledge of our solution toolkit.

 

Core Requirements

● 12–15 years of experience in IT Services (not product companies), preferably with international exposure.

● Proven track record in solutioning, pre-sales, or client consulting roles.

● Strong understanding of AI-led transformation, digital engineering, and emerging tech.

● Demonstrated ability to convert abstract client pain points into actionable solution narratives.

● Excellent presentation, communication, and storytelling skills.

● Comfortable working in a impact-driven role focused on account growth

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