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Manager – Training & Certifications , || Experience 10+ years

Manager – Training & Certifications , || Experience 10+ years || Contact us at surendra@pivotal.associates     || H/P: +65 9165 5825  || H/P: +91 99867 39628

TITLE: Manager – Training & Certifications

LOCATION:  Gurugram, India

REPORTING TO: VP

 

Manager – Training & Certifications

 

DESCRIPTION

 

Job summary

At Organisation, we strongly believe in customer first approach, and we are committed to become the most customer-centric company in the industry. In order to achieve this, skill enhancement, sharing product knowledge, creating world class curriculums and an institution of learning is very important. It is in this regard we need an exceptionally talented, bright, and visionary person who can lead the training & certification program. The person would be practically leading organisation academy initiative.

 

We are looking for a customer-obsessed, detail-oriented person with experience in leading training & certification initiatives of a software product company, by way of designing training & certification programs for customers, channel partners, sales & business development teams (internal & external).


Key job responsibilities

 

·       This position will be responsible for developing various product training certification programs both online as well as classroom based.

·       Develop course contents.

·       Develop certification levels.

·       Delivery of trainings.

·       Work with Product Management to prioritize and deliver on the curriculum roadmap.

·       Communicate with the Marketing, Engineering, and Sales teams regarding project status and timelines.

·       Accelerate the shift to a rapid content development strategy by leveraging agile development methods.

·       Meeting training & certifications related KPIs.

 

BASIC QUALIFICATIONS

  • Bachelor's degree or equivalent technical industry work experience. Ideal areas of study include Information Systems, Computer Science, Engineering.
  • 10+ years in program management, product management, training & skill enhancement functions.
  • 5+ years in project, program, or product management with focus on technical education programs including course development or instructional design with a software technology company.

PREFERRED QUALIFICATIONS

  • Excellent written and verbal communication skills - ability to communicate across an organization (up, down, sideways) at the appropriate level and frequency
  • Demonstrated ability to define, influence, refine, and implement processes, procedures, and policies.
  • Experience designing, developing, and delivering instructional materials for technical content.
  • Excellent organizational and project management skills.
  • Knowledge and/or hands-on experience with a software technology product company.
  • Ability to initiate new programs, obtain senior management buy-in and support.

Job Location – Gurgaon

Salary – No constraint for a deserving candidate.

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