Job Title: KAM-Food Processing Specialist
Reporting to: Sales Director
Experience: Min 8 yrs
Location: Delhi/NCR
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Required
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Any Science or
Pharmacy graduate.
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Min 8 + yrs exp in
corporate Sales preferably from Pharma, Food processing or QC industry.
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Good in Ms Office
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Preferably from
MNC.
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Have gone through
at least 2 learning programmes on sales and KAM
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About
Company
Company employs 66,000 people in 60 countries offering
the strengths and experience of a multi-national organization, whilst retaining
the agility and characteristics of a local company. The business is focused on
delivering great service to its wide range of customers. Services include: pest control, package delivery, interior landscaping, catering, cleaning, integrated facilities services, hygiene washroom solutions and textiles.
The company’s primary listing is on the London Stock Exchange. 2011 revenues were £2.5bn up 1.2%.
The company values are Service, Teamwork and Relationships.
Specialties
Pest Control, Hygiene, Washroom Services, Integrated Facilities Management, Express Parcel Delivery, Commercial Cleaning, Medical Services, Specialist Hygiene Services.
Responsibilities:
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To act as SPOC for Sales, Service and collection
for Client and RI
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To achieve the agreed sales target and client
retention rate.
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To manage day to day sales activities including
drafting proposal/service agreement, handle complaints.
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Strengthen relationship with new & existing
client.
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Ensure all customer complaints are addresses as
per the SLA.
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Lead generation from existing clients.
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Up selling & Cross selling company
products/Services as per the budgeted price.
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Market survey, competitor analysis to understand
gaps of our services.
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Assist the Credit Control Team in debt collection.
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Visit & conduct survey for major client when
ever necessary.
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Control cost and work within the allocated budget.
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Provide written reports accurately and on time.
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Attend to all terminations, complaints, inquiries,
orders and other sales document expediently.
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Support the service team by providing client
feedback.
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Attend to other work related duties as may be
assigned to you from time to time
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Skills
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Problem solving, Planning and Communication in
local language and preferably Basic English.
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Personality
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Assertive and Self
Confident
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Positive Attitude
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Takes pride in
their work.
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Ability to work independently.