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Key Account Manager -Food Processing Specialist -Delhi/NCR with a Fortune listed company




Job Title:    KAM-Food Processing Specialist
Reporting to: Sales Director
Experience: Min 8 yrs
Location: Delhi/NCR


Required


·         Any Science or Pharmacy graduate.
·         Min 8 + yrs exp in corporate Sales preferably from Pharma, Food processing or QC industry.
·         Good in Ms Office
·         Preferably from MNC.
·         Have gone through at least 2 learning programmes on sales and KAM




About Company
Company  employs 66,000 people in 60 countries offering the strengths and experience of a multi-national organization, whilst retaining the agility and characteristics of a local company. The business is focused on delivering great service to its wide range of customers.

Services include: pest control, package delivery, interior landscaping, catering, cleaning, integrated facilities services, hygiene washroom solutions and textiles.

The company’s primary listing is on the London Stock Exchange. 2011 revenues were £2.5bn up 1.2%.

The company values are Service, Teamwork and Relationships.

Specialties

Pest Control, Hygiene, Washroom Services, Integrated Facilities Management, Express Parcel Delivery, Commercial Cleaning, Medical Services, Specialist Hygiene Services.

Responsibilities:

·         To act as SPOC for Sales, Service and collection for Client and RI
·         To achieve the agreed sales target and client retention rate.
·         To manage day to day sales activities including drafting proposal/service agreement, handle complaints.
·         Strengthen relationship with new & existing client.
·         Ensure all customer complaints are addresses as per the SLA.
·         Lead generation from existing clients.
·         Up selling & Cross selling company products/Services as per the budgeted price.
·         Market survey, competitor analysis to understand gaps of our services.
·         Assist the Credit Control Team in debt collection.
·         Visit & conduct survey for major client when ever necessary.
·         Control cost and work within the allocated budget.
·         Provide written reports accurately and on time.
·         Attend to all terminations, complaints, inquiries, orders and other sales document expediently.
·         Support the service team by providing client feedback.
·         Attend to other work related duties as may be assigned to you from time to time

Skills


·         Problem solving, Planning and Communication in local language and preferably Basic English.



Personality

·         Assertive and Self Confident
·         Positive Attitude
·         Takes pride in their work.
·         Ability to work independently.

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