Pivotal - Your Partner In Success

Business Development – India (Faridabad/NCR) | | Experience 5+ years || Contact us at  surendra@pivotal.associates     || H/P:  +65 9165 5825  || H/P: +91 99867 39628   JOB DESCRIPTION FOR BD   KEY RESPONSIBILE AREA    Ø   Work with focused target to Generate Revenue for our Online & In-Ground Events through sponsorships   Ø   Excellent Connection/Network with companies who are willing to sponsor events (Edtech/Edu service companies including suppliers of Uniform, Stationary, Software, Publishers, FMCG, Banks promoting Education Loans, Insurance and Media companies) etc Ø   Work closely with internal stakeholders to define event and sponsorship goals, objectives and specific implementation plans to promote the brand. Ø   Work closely with the events team to develop quality and commercially successful event Ø   Secure new sponsorships, manage partner to achieve financial and marketing goals. Ø   Focus on researching, evaluating, and developing relationships w

Solution Architect (Pre-sales) – Indonesia (Jakarta) | | Experience 7+ years || Contact us at  surendra@pivotal.associates      || H/P:  +65 9165 5825  || H/P: +91 99867 39628   The ROLE In this position, you will be a SAP Customer Solutions Expert responsible for analyzing requirements, design, develop and implement SAP and BackOffice solutions using Organisation Knowledge Platform (SKP), SAP ADM and SAP DS/IS/BackOffice Data Stewardship/CranSoft Platform. This position will be at the center of our project management, product and sales teams. Activities will be a mix of project delivery and pre-sales. This position requires only physical activity associated with office routines. Travelling will be 75% within APJ. WHAT YOU WILL DO Ability to explore, expose and advice on best in class practices in Data Migration and Data Governance Participate in customer engagements with the top customers and deliver high impact solutions Ability to develop a pipeline of clie

Head – Technical Support & Services (TSS)/Customer Success - Gurgaon/Kolkata | | Experience 15+ years || Contact us at  surendra@pivotal.associates      || H/P:  +65 9165 5825  || H/P: +91 99867 39628   Head – Technical Support & Services (TSS)/Customer Success   The Head of TSS is responsible for the primary objective of driving the vision for consistency in TSS standards. The Head of TSS is accountable for shaping and delivering the business’s consumer service propositions in order to drive the overall performance of the department. The Head of TSS balances customer support strategy with delivery and champions for people management, performance management, and talent agendas, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental expectations. The Head of TSS oversees cost effectiveness, productivity, and the provision of customer support procedures that nurture continuous improvement. Objectives