Greetings from Pivotal!
We have following requirement in Bangalore/Hyderabad interested candidates can get in touch with us at surendra@pivotal.co.in || surendra@tsmspl.com || H/P: +65 9165 5825 ||H/P: +91 99867 39628
Role: Director ‐ GDC
Position Summary:
You will be responsible for providing the leadership,
building the capabilities and nurturing the talent that is needed to support
all of Company's online solutions and services within your divisions are
delivered successfully, synchronizing
with delivery of countries spanning Europe, the Americas, Asia Pacific & Middle East.
You will be responsible for SAP product delivery, quality, reliability and stability of
infrastructure. Attract and retain top engineering talent. We are looking to
you to transform our Global delivery centers from backend delivery hubs to be
move up the consulting value chain to help productize solutions, make them
repeatable, build innovative data offerings around cloud solutions, grow unique
skills that other regions may or may not have and actively engage the on field
teams to help us offer data modernization, data strategy, office of the CFO and
other solutions that COMPANY is known to excel in.
Work Location: Bangalore or Hyderabad (Strong preference
will be given to Hyderabad)
Qualification, Experience & Skill Sets:
Master's degree/Bachelor degree in CS/ME/IT/ from IIT/ NIT's or
premier colleges
Minimum 20 years of IT experience with 8 years of management
activities preferably in SAP or similar solutions domain
Must have strong technical and managerial skills with proven
leadership skills as demonstrated by a track record of leading solutions
delivery projects and working with Europe & Africa (EUAF) and/or North
America (NA) teams. Global travel and work experience will be given a
preference
Good experience of managing project teams, to ensure
implementations are on time and within budget, taking a robust approach to
stakeholder and customer management
Experience of either running a P&L, or of managing a practice
area and ready to take a bigger challenge
Experience in managing scale, design & implement large scale
projects, change management & people management
Demonstrated success in developing strategy, creating and
executing organizational and business plans with the ability to measure
effectiveness
Effective leadership with strong relationship building and
interpersonal skills. Ability to connect with teams and individuals from
overseas operation
Previous experience in managing activities across a cross
functional & cross geographical
Strong interpersonal skills with the ability to communicate
effectively within all layers of an organization
Ability to analyze complex issues and provide direction towards
their resolution
Provide business/technical direction in several related
disciplines with emphasis on support activities and support for core products
and services
Possesses understanding of varied personalities and behavioral
styles in order to work collaboratively with people and to make informed
decision around resourcing, reporting structures and relationships
Strong presentation, facilitation, negotiation and communication
skills (both verbal and written)
Exposure to Bid management and sales engagement to support and
deliver will be a great help
Job Responsibilities
Responsible for developing, enhancing & sustaining Service,
Project & Technology Delivery capabilities on Global scale to drive
Operational, Customer & Technology Excellence; maximizing ROI across lifecycle
Lead or sometimes influence a diverse global staff of technical
professionals responsible for customer operations support activities to
effectively and efficiently deliver support and services
Create process and teams that helps monitor infrastructure and
produce product support round the clock
The position demands working collaboratively with stakeholders and
helping the company roll out the product at a faster pace while maintaining
global benchmarks of stability and quality
Ensure team meets goals and targets and adheres to regional “Time
to Market” commitments
Manage all budgetary activity within the region to meet
established targets
Ensure engineering excellence and rigor in architecture, execution
and delivery. Mentor & develop leaders within your team
Build & maintain relationships with all business partners and
customers
Play lead role in defining key elements of regional, functional or
core product support strategies for business unit
Create and manage complex operational plans that result in the
accomplishment of business unit objectives, including staffing mix and offshore
resource planning